Online shop www.optics-trade.eu offers shipping of products worldwide. Worldwide REALLY means everywhere in the world. Customers can choose among different shipping methods during the checkout procedure. When the order is shipped, customers receive an email with information about the date of shipping (mounts) or they receive the tracking information of the parcel. The price of shipping depends on the following parameters:
Shipping possibilities offered by www.optics-trade.eu will be explained in detail in the following paragraphs:
Method available for product groups: Mounts
Parcel tracking: Regular Post tracking
Insurance: included
Cash on Delivery: yes (Slovenia, Croatia only)
Prices of shipping:
Slovenia (1-2 days) | 5.00 EUR |
Europe (8-10 days) | 9.90 EUR |
Rest of the world (10-30 days) | 14.90 EUR |
Method available for product groups: Binoculars, Spotting Scopes, Rifle Scopes, Rangefinders, Red Dot Sights, Accessories
Parcel tracking: Regular Post tracking
Insurance: included (EU up to 4200.00 EUR)
Cash on Delivery: yes (Slovenia, Croatia only)
Prices of shipping:
Slovenia (1-2 days) | 5.00 EUR |
Croatia (2-4 days) | 9.90 EUR |
Europe (8-10 days) | 19.90 EUR |
Bosnia and Herzegovina, Switzerland, Serbia, Montenegro, Macedonia (10-15 days) | 29.90 EUR |
Rest of the World (10-30 days) | 49.90 EUR |
Method available for product groups: Mounts
Parcel tracking: UPS tracking
Insurance: included
Prices of shipping:
Europe (2-3 days) | 16.90 EUR |
Method available for product groups: Binoculars, Spotting Scopes, Rifle Scopes, Rangefinders, Dot Sights, Accessories, Telescopes
Parcel tracking: UPS tracking
Insurance: included
Cash on Delivery: yes
Prices of shipping:
Optics | Telescopes | ||
Europe (4-6 days) | 19.90 EUR | Europe (4-6 days) | 99.90 EUR |
Method available for product groups: Mounts, Binoculars, Spotting Scopes, Rifle Scopes, Rangefinders, Dot Sights, Accessories, Telescopes
Parcel tracking: UPS tracking
Insurance: included
Cash on Delivery: only in EU
Prices of shipping:
Mounts | Optics | ||
Europe (1-2 days) | 19.90 EUR | Europe (1-2 days) | 49.90 EUR |
USA (1-3 days) | 19.90 EUR | USA (1-3 days) | 35.90 EUR |
Rest of the World (4-6 days) | 19.90 EUR | Rest of the World (4-6 days) | 69.90 EUR |
Telescopes | |||
USA (5-7 days) | 149.90 EUR | ||
Rest of the World (7-9 days) | 149.90 EUR |
When choosing this shipping method, Optics Trade takes care of all import duties and taxes that would otherwise be a responsibility of the customer. You’ll receive the order to your doorstep; no hassling with add-on customs charges and unexpected paperwork is required. The final value of pre-paid VAT and customs fees will be visible at the checkout and is individually calculated in accordance to the value and type of articles that you have selected.
Method available for product groups: Mounts, Binoculars, Spotting Scopes, Rifle Scopes, Rangefinders, Dot Sights, Accessories
Parcel tracking: UPS tracking
Insurance: included
Prices of shipping:
United Kingdom (1-3 days) | 49.90 EUR |
Canada, USA (1-3 days) | 69.90 EUR |
Australia, New Zealand (7-9 days) | 99.90 EUR |
Method available for product groups: Mounts, Binoculars, Spotting Scopes, Rifle Scopes, Rangefinders, Dot Sights, Accessories
Parcel tracking: GLS tracking
Insurance: included
Prices of shipping:
Europe (4-7 days) | 29.90 EUR |
Method available for product groups: Mounts, Binoculars, Spotting Scopes, Rifle Scopes, Rangefinders, Dot Sights, Accessories
Parcel tracking: DPD tracking
Insurance: included
Prices of shipping:
Slovenia (1-2 days) | 19.90 EUR |
Europe (4-6 days) | 24.90 EUR |
Method available for product groups: Mounts, Binoculars, Spotting Scopes, Rifle Scopes, Rangefinders, Dot Sights, Accessories, Telescopes
Parcel tracking: DHL tracking
Insurance: included
Prices of shipping:
Mounts and Optics | Telescopes | ||
Europe (1-3 days), USA (4-6 days) | 99.90 EUR | All Countries (10-15 days) | 199.90 EUR |
Rest of the World (4-6 days) | 149.90 EUR |
Method available for product groups: Mounts
Parcel tracking: FEDEX tracking
Insurance: included
Prices of shipping:
Europe, USA (1-3 days) | 19.90 EUR |
Rest of the World (6-8 days) | 19.90 EUR |
Method available for product groups: Mounts, Binoculars, Spotting Scopes, Rifle Scopes, Rangefinders, Dot Sights, Accessories, Telescopes
Parcel tracking: FEDEX tracking
Insurance: included
Prices of shipping:
Mounts and Optics | Telescopes | ||
Europe (4-6 days) | 29.90 EUR | All Countries (10-15 days) | 119.90 EUR |
Rest of the World (6-8 days) | 29.90 EUR |
Method available for product groups: Mounts, Binoculars, Spotting Scopes, Rifle Scopes, Rangefinders, Dot Sights, Accessories, Telescopes
Parcel tracking: FEDEX tracking
Insurance: included
Prices of shipping:
Mounts and Optics | Telescopes | ||
Slovenia (1-3 days) | 35.90 EUR | All Countries (10-15 days) | 149.90 EUR |
Europe (1-3 days) | 59.90 EUR | ||
USA (1-3 days) | 39.90 EUR | ||
Rest of the World (4-6 days) | 79.90 EUR |
When choosing this shipping method, Optics Trade takes care of all import duties and taxes that would otherwise be a responsibility of the customer. You’ll receive the order to your doorstep; no hassling with add-on customs charges and unexpected paperwork is required. The final value of pre-paid VAT and customs fees will be visible at the checkout and is individually calculated in accordance to the value and type of articles that you have selected.
Method available for product groups: Mounts, Binoculars, Spotting Scopes, Rifle Scopes, Rangefinders, Dot Sights, Accessories
Parcel tracking: FEDEX tracking
Insurance: included
Prices of shipping:
United Kingdom (3-5 days) | 49.90 EUR |
Canada, USA (1-3 days) | 69.90 EUR |
Australia, New Zealand (4-6 days) | 99.90 EUR |
We offer the possibility of cash on delivery in EU only when UPS shipping services are used. UPS will attempt to collect the amount shown on the C.O.D. tag or package label, and then send the payment to you. If UPS cannot collect the payment after three attempts, the package will be returned.
Money transfer in a form of Bank transfer is also a payment method we offer to our customers. Customers go through all the usual steps with their order but at the final checkout page they choose Money transfer as their preferred payment method. We then form a PDF Proforma invoice which carries all the information needed for a Bank transfer. Our Company information, IBAN, Swift/BIC code and Bank address is on the Proforma invoice. As soon as the funds are received in our account we proceed with the order and the order is processed the same way as if the payment was made by any other method.
Credit Card payments are possible with the following credit cards: VISA, VISA Electron, MasterCard, AMEX, Diners, JCB and Maestro. When an order is completed at the checkout page and this payment method is selected, customers are redirected to Activa secured page, where they can input their credit card information and complete the payment. Individual steps of such payment can be seen below. We make sure that all the pages where you are exposing your confidential information are encrypted and secured for your safety.
Payment by installments are possible with the following credit cards: Diners and American Express. When an order is completed at the checkout page and this payment method is selected, customers are redirected to Activa secured page, where they can input their credit card information and complete the payment. One of the fields in the payment procees is including the number of installments. We make sure that all the pages where you are exposing your confidential information are encrypted and secured for your safety.
PayPal is currently one of the most trustworthy and popular payment method for online purchases. PayPal is safe and easy-to-use and for these simple reasons, it is one of the most popular payment methods in our store. There are several different options on how to use PayPal on our site.
Credit Cards over PayPal is an effective way to pay with a wide range of different credit cards which are accepted by the PayPal system. You do not need a PayPal account for this payment method and you do not need to register. Payment is done on PayPal’s encrypted page where you input your credit card information as shown on the picture below.
Every customer has the right to return any product(s) in a period of 15 days after the product(s) have been received. The cancellation period will expire after 15 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right to cancel, you must inform us Optics Trade d.o.o., Pirnikova ulica 5, 2310 Slovenska Bistrica, Slovenia, info@optics-trade.eu, +386 70 668 814 of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Returns are done without any questions asked, since we believe that this is not only a customer right by law but it is also a legitimate choice. If you received a product and you see that it does not fit your needs, it is understandable that you will wish to return it. Every customer can return the product to our company at this address:
Optics Trade d.o.o. Service Department Pirnikova 5 2310 Slovenska Bistrica Slovenia, EU |
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by Optics Trade d.o.o.), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 15 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 15 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. Item has to be returned as new for a full refund, which will be made no later than 14 days after the product has been returned.
The refund will be made in the same form as the payment was made.
For more information on returning an item contact us on +386 70 668 814.
We would kindly ask you to print and fill out this document and return it along with your product:
Many of our optical products have long warranty periods and are usually used for many years, sometimes even decades. Possibility of having a problem with any optical problem is small, however in the course of time it can happen. Since we believe that aftersales services are a cornerstone of any good online store, we also believe that it is our duty to help our customers in such cases. If you have a problem with your product and think that it should be repaired or replaced under warranty, please contact us on info@optics-trade.eu .
We will help you with:
If the product is already older than its warranty period, we can still arrange repair in most cases. Repairs can also be arranged for many European products even if they are damaged; however such repairs are paid for by the customer.
The bottom line of our Warranty policy is that our customers can always rely on our support no matter how long ago they bought a product from us and no matter where they live.
For more information contact us on: 070 668 814.
We would kindly ask you to print and fill out this document and return it along with your product:
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